Be Prepared for Weather-Related Emergencies

Posted On: August 25, 2020

We care about our customers' safety and satisfaction. We encourage all customers to be prepared by having the emergency contact numbers handy, so you’ll know who to call in case of an outage. Please see below for the emergency contact numbers for your area. Take precautions now to be safe and secure.

Maryland

Baltimore Gas & Electric (BGE) Customers
1-877-778-2222
Report and track outages

Potomac Electric Power (Pepco) Customers
1-877-PEPCO-62 (1-877-737-2662)
Report and track outages

New Jersey

Atlantic City Electric Customers
1-800-833-7476
Report and track outages

Jersey Central Power & Light Customers
1-888-544-4877 (1-888-LIGHTSS)
Report and track outages

PSE&G Customers
1-800-436-PSEG (1-800-436-7734)
Report and track outages

Pennsylvania

Duquesne Light Customers
1-888-393-7000
Report and track outages

MetEd Customers
1-888-544-4877
Report and track outages

PECO Customers
1-800-841-4141
Report and track outages

PPL Customers
1-800-DIAL-PPL (1-800-342-5775) - When prompted, press 1 for electrical emergency.
Report and track outages

Texas

Oncor
1-888-313-4747
Note: Oncor can link to five different phone numbers with your ESID to speed restoration when you call to report outages. Call 1-888-313-6862 to set it up.
Report and track outages

CenterPoint
1-800-332-7143
Report and track outages

AEP Central
1-866-223-8508
Report and track outages

TNMP
1-888-866-7456
Report and track outages

AEP North
1-866-223-8508
Report and track outages

Georgia

If you smell gas, quickly get away from the area. When you can no longer smell the gas, call Atlanta Gas Light (AGL) at its 24-hour emergency number: 1-877-427-4321 (outside metro Atlanta) or 770-907-4231 (in metro Atlanta).

Or, call 9-1-1 if you can’t remember the AGL number.

Visit www.safegas.org for more gas safety tips.

Get prepared for extreme weather.

We're here to help our customers through any extreme weather events. In order to be prepared, follow the tips below.

Have a storm kit.

This includes everything from a week’s worth of canned food, flashlights, batteries, bottled water, sleeping bags and pillows, personal hygiene items, a battery-operated radio and first aid supplies. When weathering a dangerous storm, it’s best to be overprepared.

Keep local emergency numbers handy.

Not only does this include 911, but also your energy company, the Centers for Disease Control (CDC), Federal Emergency Management Agency (FEMA) and your insurance company. Having these numbers handy will provide great assistance after the storm has passed.

Stay informed.

Local news stations, as well as The Weather Channel are providing round-the-clock, real-time updates on television as well as their websites. Stay informed with the most current information on the storm’s projected path and intensity.

Government websites also provide very useful information for helping prepare for weather emergencies. Here is a list of a few helpful websites that offer more information on how to be well prepared for extreme weather:




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