Electricity Gas
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Renew Your Energy Plan!

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Please check your account information and try again. If you need additional assistance, please contact Customer Support at 888-685-7693.

Please check your account information and try again. If you need additional assistance, please contact Customer Support at 866-447-8732.

Unfortunately, we do not have renewal plans available at this time.

Please contact Customer Support to complete your renewal request at 1-866-447-8732

Great news! You're currently eligible to renew your energy agreement with us and we’ve got a great offer waiting for you. To discuss your renewal options, please email us at commercialtx@mystream.com or give us a call at 888-685-7693.

Due to recent changes in New York regulations, Stream no longer offers plans for gas customers in this service area. If your electricity account is eligible for renewal, please re-enter your information and click "Continue". For questions or concerns regarding your account, please contact us at 1-866-447-8732

Great news! You're currently eligible to renew your energy agreement with us and we’ve got a great offer waiting for you. To discuss your renewal options, please email us at Commercial@MyStream.com or give us a call at 866-447-8732.

Due to recent changes in New York regulations, Stream no longer offers plans for gas customers in this service area. If your electricity account is eligible for renewal, please re-enter your information and click "Continue". For questions or concerns regarding your account, please contact us at 1-866-447-8732

Your energy plan is not available for renewal at this time. Please call 888-685-7693 with any questions.

Your energy plan is not available for renewal at this time. Please call 866-447-8732 with any questions.

Your energy plan is not available for renewal at this time. Please call null with any questions.

This is a fast, easy, and convenient way to renew your energy plan. You will need your account number and the last 4 of your social security number.
This is a fast, easy, and convenient way to renew your energy plan. You will need your utility account number and the last 4 of your social security number.

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Plan Name Average Price1 Term Fees Action
ABCDEFG
Fixed variable
per KwH Months early termination fee

Stream Energy Charge:
TDU Charges:
Minimum Usage Fee:

1 The Average Price is based on a monthly usage of 2000 kWh.

1The Therm Range per billing cycle is all Therms

Complete Renewal

Almost done! To complete your renewal, please agree to the terms below.

Authorizations

  • 03/29/2024 Download PDF Electric Services Gas Services

    I understand that electronic acceptance of a sales agreement is an agreement to initiate, renew, or switch service and begin enrollment. I understand that enrollment for service can be made only by me, the applicant (i.e., customer of record) or my authorized agent, and, in accordance with that requirement, I certify that I am at least 18 years of age. I am also legally authorized to select or change my retail electric provider (also called “Retail Electric Supplier,” “Electric Generation Supplier,” “Competitive Energy Supplier,” or “Third Party Supplier”) and/or natural gas provider (also called “Natural Gas Supplier,” “Third Party Supplier,” or “Competitive Energy Supplier” or “Natural Gas Marketer”). I authorize this change only for the address(es) listed above. I authorize Stream to become my new electric retail electric provider or natural gas provider in place of my current provider, if applicable, and to act as my agent to perform the necessary tasks to establish my electricity and/or natural gas service account (if applicable) and, if required, switch me from my current REP and instruct my current REP to perform the necessary tasks in order to make this change. I understand that I will receive a copy of the terms of service and contract documents via email, or I can contact Stream to request the information be sent in the mail. As explained, and applicable, in the Contract Documents, in the case of a switch request, I have the right to review and rescind the terms of service (i.e. sales agreement), without penalty, within three federal business days of receipt. I have read and understand this Authorization and the terms of service that describe the service(s) I will be receiving.

    Download PDF

    You must read the below Letter of Agency before continuing with your enrollment.

    ELECTRONIC LETTER OF AGENCY AUTHORIZING CHANGE IN CUSTOMER'S NATURAL GAS SERVICE PROVIDER TO Stream ENERGY GEORGIA, LLC ("Stream ENERGY"), A CERTIFIED NATURAL GAS SUPPLIER IN GEORGIA

    By this Letter of Agency, the Customer ("you") hereby affirm the following: 

    You are the utility account holder or a person that has legal authorization on this account and confirm that the billing name, billing address, and service address that you provided is correct:

    1. Date: %DATE_OF_ENROLLMENT%
    2. Customer Name: %CUSTOMER_NAME%
    3. Billing Address: %BILLING_ADDRESS_ON_ENROLLMENT%
    4. Service_Address: %SERVICE_ADDRESS_ON_ENROLLMENT%
    5. Stream Energy Plan: %PLAN_NAME%

    You have decided to change your natural gas supply service from your existing marketer or electing distribution company to Stream Energy, and you have designated Stream Energy to act as your agent to effect this change.

    You understand that by selecting Stream Energy as your natural gas service provider, you may be subject to charges for changing your marketer and for changing back to your existing marketer or electing distribution company.

    The full terms, conditions, and nature of the service to be provided to you by Stream Energy have been clearly disclosed to you in the Terms and Conditions and Disclosure Statement, of which you acknowledge receipt.

    You are aware that future correspondence will be by email and/or mail.

    You are the billing customer of record as identified above, and electronic acceptance of this Letter of Agency in the enrollment process will serve as the signed authorization of this Letter of Agency as of the date of acceptance.

    I understand that electronic acceptance of a sales agreement is an agreement to initiate, renew, or switch service and begin enrollment. I understand that enrollment for service can be made only by me, the applicant (i.e., customer of record) or my authorized agent, and, in accordance with that requirement, I certify that I am at least 18 years of age. I am also legally authorized to select or change my retail electric provider (also called “Retail Electric Supplier,” “Electric Generation Supplier,” “Competitive Energy Supplier,” or “Third Party Supplier”) and/or natural gas provider (also called “Natural Gas Supplier,” “Third Party Supplier,” or “Competitive Energy Supplier” or “Natural Gas Marketer”). I authorize this change only for the address(es) listed above. I authorize Stream to become my new electric retail electric provider or natural gas provider in place of my current provider, if applicable, and to act as my agent to perform the necessary tasks to establish my electricity and/or natural gas service account (if applicable) and, if required, switch me from my current REP and instruct my current REP to perform the necessary tasks in order to make this change. I understand that I will receive a copy of the terms of service and contract documents via email, or I can contact Stream to request the information be sent in the mail. As explained, and applicable, in the Contract Documents, I have the right to review and rescind the terms of service (i.e. sales agreement), without penalty, within three federal business days of receipt. I understand that my switch or turn on request may be subject to a charge by Atlanta Gas & Light for changing marketers and may involve a charge for changing back to the existing marketer or electing distribution company. I have read and understand this Authorization and the terms of service that describe the service(s) I will be receiving.

    I understand that electronic acceptance of a sales agreement is an agreement to initiate, renew, or switch service and begin enrollment. I understand that enrollment for service can be made only by me, the applicant (i.e., customer of record) or my authorized agent, and, in accordance with that requirement, I certify that I am at least 18 years of age. I am also legally authorized to select or change my retail electric provider (also called "Retail Electric Supplier," "Electric Generation Supplier," "Competitive Energy Supplier," or "Third Party Supplier") and/or natural gas provider (also called "Natural Gas Supplier," "Third Party Supplier," or "Competitive Energy Supplier" or "Natural Gas Marketer"). I authorize this change only for the address(es) listed above. I authorize Stream Energy to become my new electric retail electric provider or natural gas provider in place of my current provider, if applicable, and to act as my agent to perform the necessary tasks to establish my electricity and/or natural gas service account (if applicable) and, if required, switch me from my current REP and instruct my current REP to perform the necessary tasks in order to make this change. I understand that I will receive a copy of the terms of service and contract documents via email, or I can contact Stream Energy to request the information be sent in the mail. As explained, and applicable, in the Contract Documents, I have the right to review and rescind the terms of service (i.e. sales agreement), without penalty, within three federal business days of receipt. I have read and understand this Authorization and the terms of service that describe the service(s) I will be receiving.

    I understand that electronic acceptance of a sales agreement is an agreement to initiate, renew, or switch service and begin enrollment. I understand that enrollment for service can be made only by me, the applicant (i.e., customer of record) or my authorized agent, and, in accordance with that requirement, I certify that I am at least 18 years of age. I am also legally authorized to select or change my retail electric provider (also called “Retail Electric Supplier,” “Electric Generation Supplier,” “Competitive Energy Supplier,” or “Third Party Supplier”) and/or natural gas provider (also called “Natural Gas Supplier,” “Third Party Supplier,” or “Competitive Energy Supplier” or “Natural Gas Marketer”). I authorize this change only for the address(es) listed above. I authorize Stream to become my new electric retail electric provider or natural gas provider in place of my current provider, if applicable, and to act as my agent to perform the necessary tasks to establish my electricity and/or natural gas service account (if applicable) and, if required, switch me from my current REP and instruct my current REP to perform the necessary tasks in order to make this change. I understand that I will receive a copy of the terms of service and contract documents via email, or I can contact Stream to request the information be sent in the mail. As explained, and applicable, in the Contract Documents, I have the right to review and rescind the terms of service (i.e. sales agreement), without penalty, within three federal business days of receipt. I have read and understand this Authorization and the terms of service that describe the service(s) I will be receiving.

    I understand that electronic acceptance of a sales agreement is an agreement to initiate, renew, or switch service and begin enrollment. I understand that enrollment for service can be made only by me, the applicant (i.e., customer of record) or my authorized agent, and, in accordance with that requirement, I certify that I am at least 18 years of age. I am also legally authorized to select or change my retail electric provider (also called “Retail Electric Supplier,” “Electric Generation Supplier,” “Competitive Energy Supplier,” or “Third Party Supplier”) and/or natural gas provider (also called “Natural Gas Supplier,” “Third Party Supplier,” or “Competitive Energy Supplier” or “Natural Gas Marketer”). I authorize this change only for the address(es) listed above. I authorize Stream to become my new electric retail electric provider or natural gas provider in place of my current provider, if applicable, and to act as my agent to perform the necessary tasks to establish my electricity and/or natural gas service account (if applicable) and, if required, switch me from my current REP and instruct my current REP to perform the necessary tasks in order to make this change. I understand that I will receive a copy of the terms of service and contract documents via email, or I can contact Stream to request the information be sent in the mail. As explained, and applicable, in the Contract Documents, I have the right to review and rescind the terms of service (i.e. sales agreement), without penalty, within three federal business days of receipt. I understand that if I need to change my email address or any other contact information, or to exercise any withdrawal of consent for the electronic retention of contracts or other customer information, I must update the information in Stream’s customer portal or contact Stream’s customer service department. I have read and understand this Authorization and the terms of service that describe the service(s) I will be receiving.

    I understand that electronic acceptance of a sales agreement is an agreement to initiate, renew, or switch service and begin enrollment. I understand that enrollment for service can be made only by me, the applicant (i.e., customer of record) or my authorized agent, and, in accordance with that requirement, I certify that I am at least 18 years of age. I am also legally authorized to select or change my retail electric provider (also called “Retail Electric Supplier,” “Electric Generation Supplier,” “Competitive Energy Supplier,” or “Third Party Supplier”) and/or natural gas provider (also called “Natural Gas Supplier,” “Third Party Supplier,” or “Competitive Energy Supplier” or “Natural Gas Marketer”). I authorize this change only for the address(es) listed above. I authorize Stream to become my new electric retail electric provider or natural gas provider in place of my current provider, if applicable, and to act as my agent to perform the necessary tasks to establish my electricity and/or natural gas service account (if applicable) and, if required, switch me from my current REP and instruct my current REP to perform the necessary tasks in order to make this change. I understand that I will receive a copy of the terms of service and contract documents via email, or I can contact Stream to request the information be sent in the mail. As explained, and applicable, in the Contract Documents, I have the right to review and rescind the terms of service (i.e. sales agreement), without penalty, within three federal business days of receipt. Customer authorizes Stream to obtain and review information regarding Customer’s credit history from credit reporting agencies and the following information from the LDU: consumption history, billing determinants, utility account number, credit information, public assistance status, existence of medical emergencies, status as to whether the customer has a medical emergency, is human needs, elderly, blind or disabled and data applicable to cold weather periods under PSL § 32(3) and information pertaining to PSL § 33, tax status and eligibility for economic development or other incentives. This information may be used by us to determine whether it will commence and/or continue to provide energy supply service to Customer and will not be disclosed to a third party unless required by Term and any Renewal Term. Customer may rescind this authorization at any time by providing written notice to Stream or by calling Stream at 1-866-447-8732. Stream reserves law. Customer’s execution of this Agreement shall constitute authorization for the release of information Stream. This authorization will remain in effect during the Initial the right to cancel this Agreement in the event Customer rescinds authorization. Energy supply will continue to be provided by the ESCO and energy delivery shall continue to be provided by customer’s utility. Said utility will be also available to respond to leaks or other emergencies should they occur. I have read and understand this Authorization and the terms of service that describe the service(s) I will be receiving.

    I understand that electronic acceptance of a sales agreement is an agreement to initiate, renew, or switch service and begin enrollment. I understand that enrollment for service can be made only by me, the applicant (i.e., customer of record) or my authorized agent, and, in accordance with that requirement, I certify that I am at least 18 years of age. I am also legally authorized to select or change my retail electric provider (also called “Retail Electric Supplier,” “Electric Generation Supplier,” “Competitive Energy Supplier,” or “Third Party Supplier”) and/or natural gas provider (also called “Natural Gas Supplier,” “Third Party Supplier,” or “Competitive Energy Supplier” or “Natural Gas Marketer”). I authorize this change only for the address(es) listed above. I authorize Stream to become my new electric retail electric provider or natural gas provider in place of my current provider, if applicable, and to act as my agent to perform the necessary tasks to establish my electricity and/or natural gas service account (if applicable) and, if required, switch me from my current REP and instruct my current REP to perform the necessary tasks in order to make this change. I understand that I will receive a copy of the terms of service and contract documents via email, or I can contact Stream to request the information be sent in the mail. (1) As explained, and applicable, in the Contract Documents, the utility will send an enrollment confirmation notice and I have seven calendar days following a confirmation from the utility to rescind the transfer/enrollment. (2)I will receive a cancellation number from the utility company. Customer authorizes Stream to obtain and review information regarding Customer’s credit history from credit reporting agencies and the following information from the LDU: consumption history, billing determinants, utility account number, credit information, public assistance status, existence of medical emergencies, status as to whether the customer has a medical emergency, is human needs, elderly, blind or disabled and data applicable to cold weather periods under PSL § 32(3) and information pertaining to PSL § 33, tax status and eligibility for economic development or other incentives. This information may be used by us to determine whether it will commence and/or continue to provide energy supply service to Customer and will not be disclosed to a third party unless required by Term and any Renewal Term. Customer may rescind this authorization at any time by providing written notice to Stream or by calling Stream at 1-866-447-8732. (3)Stream reserves law. Customer’s execution of this Agreement shall constitute authorization for the release of information Stream. This authorization will remain in effect during the Initial the right to cancel this Agreement in the event Customer rescinds authorization. Energy supply will continue to be provided by the ESCO and energy delivery shall continue to be provided by customer’s utility. Said utility will be also available to respond to leaks or other emergencies should they occur. I have read and understand this Authorization and the terms of service that describe the service(s) I will be receiving. I also acknowledge that my account documents, notices or other disclosures will be delivered electronically to the email address I provided, unless the company is required to send by mail or another format. If email does not work, the company will attempt to deliver account documents by mail. I agree to notify the company if my email address changes to ensure that my documents can be delivered. I represent that I am not currently approved for or enrolled in Ohio’s Percentage of Income Payment Program (PIPP) or any such utility program. If I become approved for PIPP or my utility’s arrearage crediting program while taking service from Stream under this Agreement, I promise to notify Stream in writing in order to be switched to my local utility’s standard offer service after the next meter read date.

    I understand that electronic acceptance of a sales agreement is an agreement to initiate, renew, or switch service and begin enrollment. I understand that enrollment for service can be made only by me, the applicant (i.e., customer of record) or my authorized agent, and, in accordance with that requirement, I certify that I am at least 18 years of age. I am also legally authorized to select or change my retail electric provider (also called “Retail Electric Supplier,” “Electric Generation Supplier,” “Competitive Energy Supplier,” or “Third Party Supplier”) and/or natural gas provider (also called “Natural Gas Supplier,” “Third Party Supplier,” or “Competitive Energy Supplier” or “Natural Gas Marketer”). I authorize this change only for the address(es) listed above. I authorize Stream to become my new electric retail electric provider or natural gas provider in place of my current provider, if applicable, and to act as my agent to perform the necessary tasks to establish my electricity and/or natural gas service account (if applicable) and, if required, switch me from my current REP and instruct my current REP to perform the necessary tasks in order to make this change. I understand that I will receive a copy of the terms of service and contract documents via email, or I can contact Stream to request the information be sent in the mail. As explained, and applicable, in the Contract Documents, I have the right to review and rescind the terms of service (i.e. sales agreement), without penalty, within three federal business days of receipt. I have read and understand this Authorization and the terms of service that describe the service(s) I will be receiving.

    I understand that electronic acceptance of a sales agreement is an agreement to initiate, renew, or switch service and begin enrollment. I understand that enrollment for service can be made only by me, the applicant (i.e., customer of record) or my authorized agent, and, in accordance with that requirement, I certify that I am at least 18 years of age. I am also legally authorized to select or change my retail electric provider (also called “Retail Electric Supplier,” “Electric Generation Supplier,” “Competitive Energy Supplier,” or “Third Party Supplier”) and/or natural gas provider (also called “Natural Gas Supplier,” “Third Party Supplier,” or “Competitive Energy Supplier” or “Natural Gas Marketer”). I authorize this change only for the address(es) listed above. I authorize Stream to become my new electric retail electric provider or natural gas provider in place of my current provider, if applicable, and to act as my agent to perform the necessary tasks to establish my electricity and/or natural gas service account (if applicable) and, if required, switch me from my current REP and instruct my current REP to perform the necessary tasks in order to make this change. I understand that I will receive a copy of the terms of service and contract documents via email, or I can contact Stream to request the information be sent in the mail. As explained, and applicable, in the Contract Documents, I have the right to review and rescind the terms of service (i.e. sales agreement), without penalty, within three federal business days of receipt. Customer may obtain applicable rules and regulations governing the relationship between the customer and Stream at the Commission’s website at http://www.dcpsc.org/. I have read and understand this Authorization and the terms of service that describe the service(s) I will be receiving.

    I understand that electronic acceptance of a sales agreement is an agreement to initiate, renew, or switch service and begin enrollment. I understand that enrollment for service can be made only by me, the applicant (i.e., customer of record) or my authorized agent, and, in accordance with that requirement, I certify that I am at least 18 years of age. I am also legally authorized to select or change my retail electric provider (also called “Retail Electric Supplier,” “Electric Generation Supplier,” “Competitive Energy Supplier,” or “Third Party Supplier”) and/or natural gas provider (also called “Natural Gas Supplier,” “Third Party Supplier,” or “Competitive Energy Supplier” or “Natural Gas Marketer”). I authorize this change only for the address(es) listed above. I authorize Stream to become my new electric retail electric provider or natural gas provider in place of my current provider, if applicable, and to act as my agent to perform the necessary tasks to establish my electricity and/or natural gas service account (if applicable) and, if required, switch me from my current REP and instruct my current REP to perform the necessary tasks in order to make this change. I understand that I will receive a copy of the terms of service and contract documents via email, or I can contact Stream to request the information be sent in the mail. As explained, and applicable, in the Contract Documents, I have the right to review and rescind the terms of service (i.e. sales agreement), without penalty, within three federal business days of receipt. I have read and understand this Authorization and the terms of service that describe the service(s) I will be receiving.

x

This Agreement will automatically renew on the expiration of the estimated billing cycle for the initial term of the contract. The exact date that your initial agreement will begin and end, depends on when your local utility company accepts our request to enroll you as our supply customer. This process can take up to forty-five (45) days, but usually less. Your energy supply service will not be interrupted during this time. Your renewal contract term will begin on the following billing cycle. You will be provided with a Notice of Automatic Contract Renewal not more than 60 days and not less than 30 days before the expiration of this Agreement. That notice will advise you of product options that are available to you and the price that you will be automatically renewed to if you do not call us by the date specified in that notice to select a different product option or to reject automatic contract renewal. That Notice will also advise you of the procedure for notifying us if you want to reject contract renewal and terminate your existing contract at the end of its term.

x

I understand participation in the Low-Income Home Energy Program or the Percentage of Income Payment Plan (PIPP) may affect my eligibility to take service from a competitive retail electric service provider. I represent that I have not received assistance from the Low-Income Home Energy Program in the past 12 months and that I am not currently approved for or enrolled in PIPP.