Electricity Gas

If you’re currently without power due to the recent severe weather or have a downed power line, you can check the status of the outage or report it to your utility company here.

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Texas Energy Contact Information

Our Customer Support Team is committed to getting the answers you need as quickly as possible. Since 2005, we’ve been proud to serve as a trusted name in electricity.

Please remember that your My Stream Account is always available online, and payment assistance options can be found here.

Customer Support: 888-685-POWER (7693)
Monday – Friday from 7 a.m. – 10 p.m. CT
Saturday – Sunday from 8 a.m. – 5 p.m. CT

Stream for Business: Contact your Account Manager or call 888-685-POWER (7693), Monday – Friday from 9 a.m. – 5 p.m. CT.

Pay by Phone: 888-685-POWER (7693)

Attn: Customer Operations
PO Box 650261
Dallas, TX 75265-0261

Emergency Contacts

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