Interested in a career with Stream?


When you choose to work with us, you’re choosing to make your life better. You’re becoming involved with helping others build new relationships. Help us as we take Stream to the next level.

Careers Panel

A great place to be

Some benefits of working at Stream Energy include:

  • A collaborative work environment
  • The ability to work as part of an experienced team
  • Some of the sharpest talent in the business
  • Regular exciting company-wide events
  • Taking part in several charitable causes

Current Job Openings

Associate Support Representative

Summary

The Associate Support Representative is responsible for providing support to Independent Associates. Will be available to consistently answer questions and resolve issues relating to compensation, marketing, sales programs, promotions, downline activity, products and services.  This position requires the ability to process information quickly and accurately while providing a high level of customer satisfaction through effective and timely communication with every customer contact.  This employee will be thoroughly trained in the entire company’s operations; he or she will be entrusted with making judgment calls on behalf of the firm towards resolving one-off problems; and, will be counted on to provide continuous feed-back regarding what our customers and Associates are experiencing on an on-going basis.

 

Essential Duties and Responsibilities

  • Receives incoming calls from Independent Associates and provides accurate information regarding the marketing opportunity and customer products.
  • Counsels Independent Associates regarding complex compensation and marketing issues to help Associates grow their business, including suggestions and strategies in building an Independent Associate business. 
  • Instructs and directs the Associates in the fundamental steps to earning commissions and building a business, including helping Associates stay motivated in the business.
  • Adheres to Not Ready times, Average Handle time, Availability, Productivity, Adaptability, Communication, Job Knowledge, & Team Work standards.
  • Coordinates problem resolution by engaging other departments in the resolution process, and that once issue is resolved Associates are notified.
  • Tracks, reports and evaluates daily call drivers. Identifies trends and recommends process changes to management staff.
  • Brings relevant system and field issues to the attention of management.
  • Coordinates and participates in Ignite events, including merchandise sales, registration, event set-up, and crowd control; both locally and out-of-state.    

Job Requirements

  • 2-4 years of related experience in multi-level marketing, direct sales or customer oriented functions
  • Background in the energy or gas industry is preferred.
  • Bilingual (Spanish/English) preferred.
  • Consistent, dependable, and accurate in carrying out responsibilities to a successful conclusion in the absence of detailed instructions.
  • Proven ability to effectively manage time while completing multiple tasks.  Ability to multi-task in a fast paced team environment.
  • Strong verbal and written communication skills.
  • Demonstrates the ability to communicate clearly and concisely while displaying credibility and confidence.
  • Demonstrates a strong ability to identify, analyze and resolve problems
  • Willingness to routinely push individual performance beyond goal
  • Strong written and communication skills
  • Proficiency with MSWord, Excel, Power Point, and Outlook
  • Working knowledge of Microsoft Outlook, Word and Excel
  • Willingness to participate in company-sponsored events (i.e. travel locally and out of town for business events)
  • Associates degree or equivalent credit hours preferred
  • Disciplined in their lifestyle, willingness to learn and accept feedback

For more information, send your resume to:

jobs@streamenergy.net


Human Resources Generalist

Summary

The HR Generalist reports to the Human Resources Manager and is responsible for supporting Employees, Managers, and the HR Department in the facilitation and management of benefits, recruitment, employee relations, compensation and employee engagement.

 

Essential Duties and Responsibilities

  • Partners with employees and management to communicate various Human Resources policies and procedures
  • Assists in development and implementation of personnel policies and procedures
  • Conducts exit interviews, analyzes data and makes recommendations to the management team for corrective action and continuous improvement
  • Responds to Employee Relation issues
  • Responds on behalf of the company for all Unemployment Claims
  • Manages entire life cycle of recruitment process
  • Owns onboarding program (pre and post-employment steps, conduct new hire orientation and 90 day check-ins)
  • Maintains Human Resources Information System (HRIS) and compiles Ad-hoc reports
  • Performs benefits administration to include fielding benefit questions, claims resolution, change reporting, hosting eligibility meetings and managing company wellness programs
  • Performs daily administrative tasks such as personnel folder upkeep, submittal of required paperwork for Worker’s Comp and Short/Long Term Disability claims, employment verifications and other work-related duties as assigned
  • Serve as backup to Front Desk Coordinator
  • Participates in employee committees

Job Requirements

  • Bachelor's degree in Business Administration/Human Resources Management, or a related field
  • 2-4 years’ experience in Human Resources Management
  • Professional in Human Resources (PHR) certification preferred
  • In depth understanding of the recruitment life cycle, employment law, ER practices, benefit administration and HRIS systems
  • Ability to objectively coach employees and management through complex, difficult, and emotional issues
  • Must make recommendations to effectively resolve problems or issues, by using judgment that is in consistent with standards, practices, policies, procedures, regulation or government law
  • Well organized, self-directed, detail oriented and maintains a high degree of professionalism
  • Strong interpersonal skills with the ability to handle sensitive and confidential situations and to maintain effective relationships with team members
  • Superior oral/written communication skills
  • Ability to research and analyze various types of data
  • Efficiency in Microsoft Suite (Word, Excel, PPT, Visio)

For more information, send your resume to:

jobs@streamenergy.net


Mobility Analyst, Quality Management

Summary

The Mobility Analyst of Quality Management performs monitoring activities over the Firm’s key partners and their impact to the overall quality of the Firm’s performance. They will consult with internal external teams to resolve quality, production, and efficiency problems. Act as a Subject Matter Expert to the Firm’s various departments when special and critical quality issues occur.  Assist the Manager of Quality Management in leading certain special projects. This position description/summary reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

 

Essential Duties and Responsibilities

  • Manage Mobility Bulk Billing process; escalation point of contact for issues
  • Mobility billing testing and operational support
  • Achieve operational objectives by contributing information and recommendations to strategic Mobility plans
  • Monitor, develop, implement and maintain, procedures and policies for Mobile functions
  • Resolve problems, identify trends and determine any necessary system improvements
  • Maintain a thorough understanding of the Mobility billing fallout and root-cause analysis to determine the necessary actions to correct and clear the out of sync conditions.
  • Handle escalated issues from various departments throughout the firm.
  • Review dashboards and metrics to preform Quality Management activities.
  • Identify Dashboards and / or Metrics to help facilitate monitoring business functions and procedures.
  • Coordinate with internal teams and external partners to work through issues that are identified while monitoring Mobility functions and/or business procedures.
  • Work with various departments within the firm as well as external partners to charter outlining scope, goals, deliverables, required resources and timing regarding new functionality required to monitor Mobility functions.
  • Work with various departments within the firm as well as external partners to identify potential operational blindspots.
  • Maintains expertise within the firm’s policies and procedures in order to analyze, troubleshoot, and resolve issues and concerns related to Mobility.
  • Complete UAT as incidences are corrected or new functionality has been built before items are released into production.
  • Performs other tasks and assignments as requested by Management.
  • Recognizes potential concerns and alert Management when needed

Job Requirements

  • Mobile operations experience required
  • Ability to multi-task in a fast paced team environment
  • Willingness to routinely push individual production beyond goal
  • Strong written and communication skills
  • Proficiency with MSWord, Excel, Power Point, and Outlook
  • Strong data analysis and data mining skills (Proficiency in SQL, IDEA, ACL)
  • Disciplined approach to execution, willingness to learn and accept feedback
  • Must be able to work a flexible schedule including evenings and weekends
  • Professional demeanor with ability to affectively interact with all levels of internal and external management

For more information, send your resume to:

jobs@streamenergy.net


Operations Program Analyst

Summary

The Program Analyst’s primary responsibilities are to serve as an analysts and advisor the Operations Sr. Manager on the evaluation of the effectiveness of Stream’s non-commodity programs and the operations of those programs. This position requires knowledge of the programs and their activities, the policies and objectives of the programs, and the analytical and evaluative methods for assessing program development and execution. This position will be responsible for improving organizational effectiveness and efficiency of the programs. As well as being responsible for reporting on the effectiveness and success for these programs.

 

Essential Duties and Responsibilities

  • Responsible for coordinating and executing on the monthly/daily duties of these programs
  • Work with other departments to ensure all tasks of the programs are met on a timely basis
  • Recognizes potential concerns and alert Management when needed
  • Recommends process inprovements.
  • Maintains expertise within the firm’s policies and procedures in order to analyze, troubleshoot, and resolve program issues.
  • Performs other tasks and assignments as requested by Management.

Job Requirements

  • College degree required
  • Requires excellent analytical skills and the ability to analyze large data sets
  • Demonstrates a high level of organization
  • Excellent oral, written and interpersonal communication skills are required
  • Demonstrates a strong ability to identify, analyze and resolve problems
  • In-depth knowledge of Microsoft Office Suite (Proficiency in Excel)
  • Is consistent, dependable, and accurate in carrying out responsibilities to a successful conclusion in the absence of detailed instructions
  • Proven ability to effectively manage time while completing multiple tasks
  • Ability to notice trends for system issues, customer issues, and employee training
  • Flexibility and ability to adjust in an ever changing environments

For more information, send your resume to:

jobs@streamenergy.net