Interested in a career with Stream Energy?


When you choose to work with us, you’re choosing to make your life better. You’re becoming involved with helping others build new relationships. Help us as we take Stream Energy to the next level.

A great place to be

Some benefits of working at Stream Energy include:

  • A collaborative work environment
  • The ability to work as part of an experienced team
  • Some of the sharpest talent in the business
  • Regular exciting company-wide events
  • Taking part in several charitable causes

Current Job Openings

Accounts Payable Lead

Summary:

  • Key functions include Accounts Payable
  • Assists with closing of Stream financial books by recording transactions in Accounts Payable
  • Reconciles General Ledger to Sub-ledger on a monthly basis, noting and researching any reconciling items 

Basic Function and Scope of Responsibilities:

  • Perform annual financial audit prep, and support
  • Supervision of their respective team members
  • Evenly distribute workload amongst team members
  • Ensure that all vendor invoices are paid promptly and accurately per P.O.s/contracts
  • Review vendor account schedules for past due invoices 
  • Streamline A/P process
  • Assist with year-end IRS Form-1099 functions 
  • Further duties as outlined by supervisor

Essential Job Requirements:

  • Five to seven years of related experience
  • High school diploma/equivalent required 
  • Oracle system knowledge is required
  • Basic knowledge of bookkeeping/Accounting is desired 
  • Detail oriented and organized in work 
  • Knowledge of Microsoft Office applications, especially Excel 
  • Ability to meet assigned deadlines 
  • Ability to supervise one – two staff members

For more information, send your resume to:

jobs@streamenergy.net


Regulatory & Government Affairs Specialist

Summary:

Under the supervision of the Director of Regulatory Affairs, the Regulatory and Government Affairs Specialist assists the Director in the identification of both regulatory and business risks in Stream Energy’s electricity and gas markets (e.g. Texas, Georgia, Pennsylvania, Maryland and New Jersey).  In addition, the Senior Specialist serves as a liaison to groups within the business to assist with projects and questions to ensure compliance.


Basic Function and Scope of Responsibilities:

  • Assists with the completion and on-time filing of all required regulatory reporting including Utility Commission, FERC and DOE reporting
  • Creates and reviews business policies and processes and scripting to ensure compliance with Utility Commission Rules
  • Serves as a liaison for interdepartmental meetings and projects
  • Identifies areas of risk (both Regulatory and business)
  • Assists (as appropriate) in the training of appropriate personnel.
  • Conducts trend analysis to identify areas of risk exposure and develops solutions to mitigate said risk


Essential Job Requirements:

  • Bachelor’s degree required.
  • The candidate for this position must possess a proficient knowledge of English grammar that will enable them to edit their own and others’ written work for both grammar and content.  
  • The candidate must have excellent analytical skills and must be able to work with limited supervision, and carry out directives and exercise appropriate independent judgment, using strong communications (both written and oral) and problem solving skills.
  • The ideal candidate will have experience in regulatory compliance work, preferably in the electric industry and/or knowledge of regulations relating to the same.

For more information, send your resume to:

jobs@streamenergy.net


Sr. Accountant - Wireless

Summary:

  • New position that will support the accounting of Stream Communication’s wireless business and will have an opportunity to help define the accounting processes needed to record financial transactions associated to our retail wireless group.
  • Key functions include recording the wireless revenues and associated costs, capital lease receivables and payables, financial reporting, and general accounting. +
  • Actively involved with the closing of financial books, reporting, taxes and analysis of Stream financial records.
    supports lease accounting for Stream Energy providing expertise, knowledge and analytics in the key lease accounting functions

Basic Function and Scope of Responsibilities:

  • Prepare journal entries, account reconciliations and other schedules for month-end financial closing in a timely manner
  • Analyze financial statements on a monthly basis and report on variances
  • Perform annual financial audit prep, research and support
  • Analyze financial information, call attention to trends, make recommendations, collect information and prepare reports
  • May provide direction to other staff members as required to complete projects or other functions
  • Identify accounting and control issues and recommend, develop and implement solutions
  • DRIVE to improve processes
  • Provide support to other accounting areas during vacation or peak periods
  • Further duties as outlined by supervisor

Essential Job Requirements:

  • Bachelor’s or higher degree in Accounting/Finance
  • CPA or CPA candidate preferred
  • 8-10+ years solid accounting experience with 4+ years of that in retail wireless or consumer lease accounting (preferably capital lease accounting)
  • Experience identifying process improvements and recommending a course of action to implement those improvements.
  • Advanced Microsoft Excel experience a must
  • Good understanding of databases
  • Hands-on professional
  • Retail energy provider industry experience is a plus
  • High volume accounting experience required
  • Strong understanding of accounting theory/US GAAP and willingness to research and resolve accounting application
  • Strong analytical skills
  • Excellent written, verbal, communication, and interpersonal skills with a customer service focus
  • Oracle experience is a plus
  • Detail oriented and organized in their work
  • Ability to meet assigned deadlines
  • Ability to work well in a fast paced environment, prioritize, work under pressure, meet deadlines and multi-task
  • Proactive and independent

 

For more information, send your resume to:

jobs@streamenergy.net


Sr Service Desk II

Summary:

The purpose of the Sr. Service Desk II is to develop, lead, and motivate a team of Help Desk professionals to deliver excellent technical/non-technical support with outstanding customer service, satisfaction, and timeliness within the organization’s budget.  This position has frequent contact with customers, direct reports, peers, and independent vendors.  The Sr. Service Desk  II is a hands on working position responsible for taking calls and resolving customer issues alongside staff.

This role will also act as the point of contact for special project initiatives within the organization.   The ability to work with various operations and business units in an organized and professional manner will be required.  

Team Overview: The Service Desk is responsible for the configuration, installation, maintenance, and support of all computer equipment and software adopted within Stream.  Responsibilities include but not limited to: knowledge of and support for basic business processes and procedures, desktop and laptop support, access rights, asset tracking and application support.


Basic Function and Scope of Responsibilities:

  • Provide leadership within the help desk team.

  • Ownership of the customer experience through monitoring work-order status from initial contact through follow-up.

  • Assist IT Management in performing interviews for new professionals and provide feedback for promoting professionals. 

  • Must be able to assist with customer inquiries.

  • Assist with development of performance measurements framework and facilitate feedback system to IT team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered.

  • Follow a customer care philosophy that ensures customer satisfaction.

  • Participate in the development of a service level agreement and ongoing management of service level compliance. 

  • Participate with the creation of training programs for increased business, customer service and technical knowledge and general understanding of business processes.

  • Participate and assist in enhancing the knowledge base and driving the knowledge management process. 

  • Develop and demonstrate an understanding of customer and business needs.

  • Resolve escalated customer and vendor issues and/or facilitate necessary actions to escalate issues to the appropriate parties.

  • Resolve daily issues of a complex scope that impact the team and overall business objectives.

  • Obtain equipment, tools, and space needed to allow team members to adequately support the customers.

  • Develop, update and execute plans for new product/service releases.

  • Participate in and drive participation of the Help Desk in the organization’s change management process. 

  • Maintain cooperative interdepartmental and vendor relationships and communications.

  • Maintain current knowledge of industry trends and potential impact on the support business.

  • Build on methodologies to improve first call resolution, manage perceptions, and build strong internal relationships.


Essential Job Requirements:

Responsibilities include, but are not limited to, the following:

  • Provide leadership within the help desk team.

  • Associates Degree in Computer Information Systems, or equivalent required.

  • Minimum of 4+ Years professional experience working in a service center/ desktop support environment.

  • Knowledge of Macintosh and PC workstations, OS X, Windows 7, MS Office, Active Directory, MS Exchange, and Networking.

  • Must have the ability to troubleshoot and resolve end user requests in a timely manner.

  • The candidate must communicate and present themselves in a professional manner and must be able to work with a team.

  • Experience with Help Desk functions related to wide variety of computer software and hardware.

  • Experience problem solving with computer equipment.

  • Experience in a customer service role or environment.

  • Experience with BMC Footprints and Service Desk tools would be a plus.


Additional Experience and/or Qualifications:

  • Executive help desk support.

  • Organizing and prioritization of tasks.

  • Facilitate problem-solving techniques for users.

  • Ability to communicate effectively in user-friendly terms verbally and in writing.

  • Ability to be a team player with effective interpersonal skills.

  • Ability to solve problems and work independently.

For more information, send your resume to:

jobs@streamenergy.net